ROK Hotel Kingston Tapestry Collection By Hilton

Very clean, furnished to a high standard, great facilities, kind staff

The standout feature of my stay was the exceptional customer service. Every staff member I encountered was warm, attentive, and genuinely helpful, making me feel welcomed and valued throughout my visit. The hotel itself was very clean, and the food was delicious, but it’s the amazing staff that truly made the experience memorable.

A nice Hilton Hotel in Downtown Kingston close to the airport. Check in was smooth although they were giving me a little stress about my 3rd baby (child) occupying the room! It was a 4 persons max occupancy. Aside from that the staff were excellent and very accommodating. Sasha the waitress at the Pool Restaurant/ Bar was exceptionally polite and very helpful. The executive chef “Volae” was wonderful, the food was excellent. The pool is lovely and there are enough beds and towels.

We had a problem with the heavy sliding bathroom door shutting too fast and 3 out of the 4 of us got our fingers jammed in the door. We alerted the front desk and they brought engineers to fix the door and then moved us to another room with no sliding doors and it was much more spacious. All the staff were courteous and very pleasant. I would definitely recommend this hotel.

Food worth the money. The staff are all very friendly, they ALL say hello to you. Great location. Modern, fresh but funky, artsy hotel. They play lovely music by the pool, great sunbeds, towels and cabanas to relax in. Good wifi. Breakfast good choices are worth it. Room, great TV and choice of channels. Great modern room to chill out in, with coffee machine. We had great harbour views so enjoyed ship watching.