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Perfect location in downtown Kingston, close to the airport. Bed was comfy and the breakfast was satisfying. Staff was very helpful and accomodating.
Jabari
tháng 7 năm 2024
Very clean, furnished to a high standard, great facilities, kind staff
Tiffany
tháng 1 năm 2025
Samarjeet
tháng 2 năm 2025
The standout feature of my stay was the exceptional customer service. Every staff member I encountered was warm, attentive, and genuinely helpful, making me feel welcomed and valued throughout my visit. The hotel itself was very clean, and the food was delicious, but it’s the amazing staff that truly made the experience memorable.
Fitten
tháng 8 năm 2025
The hotel was clean and it took only 25 minutes from the airport. The concierge provided good service of pick up. Everything was overall good.
Dongsukim
tháng 2 năm 2024
A nice Hilton Hotel in Downtown Kingston close to the airport. Check in was smooth although they were giving me a little stress about my 3rd baby (child) occupying the room! It was a 4 persons max occupancy. Aside from that the staff were excellent and very accommodating. Sasha the waitress at the Pool Restaurant/ Bar was exceptionally polite and very helpful. The executive chef “Volae” was wonderful, the food was excellent. The pool is lovely and there are enough beds and towels.
Leeandra
tháng 9 năm 2024
Professional staff which could handle special requests too. Super nice and patient(!) and respectful(!) people, stand out in the Caribbean! I think by them the hotel can represent the brand easier. The location is great, close to everything central and srill not far from the airport. It has a small market with good food and staff. Keep it up, ROK Kingston!
Mark
tháng 3 năm 2025
We had a problem with the heavy sliding bathroom door shutting too fast and 3 out of the 4 of us got our fingers jammed in the door. We alerted the front desk and they brought engineers to fix the door and then moved us to another room with no sliding doors and it was much more spacious. All the staff were courteous and very pleasant. I would definitely recommend this hotel.
Sandra
tháng 6 năm 2025
The location was ideal. The decor, rooms and grounds were modern. Helpful staff. Loved the breakfast and bar menu. Comfortable bed.
Jenise
tháng 2 năm 2025
Food worth the money. The staff are all very friendly, they ALL say hello to you. Great location. Modern, fresh but funky, artsy hotel. They play lovely music by the pool, great sunbeds, towels and cabanas to relax in. Good wifi. Breakfast good choices are worth it. Room, great TV and choice of channels. Great modern room to chill out in, with coffee machine. We had great harbour views so enjoyed ship watching.
Karen
tháng 4 năm 2025
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